Request timeouts and Service Unavailable responses on Edge Network

EU West (Metal / Amsterdam, Netherlands), Southeast Asia (Metal / Singapore), US East (Metal / Virginia, USA), US West (Metal / California, USA)Partial Outage
Resolved

This incident has been resolved.

March 25, 03:45 UTC
Monitoring

A fix has been deployed, and we are monitoring for recovery. Users should see request timeouts and "Service Unavailable" responses subsiding.

We will continue to monitor and provide a final update once we confirm stability.

March 25, 03:20 UTC
Identified

We have identified the root cause and are working on a fix. Users may continue to experience request timeouts or "Service Unavailable" responses when accessing their services.

We will provide updates as we make progress.

March 25, 03:10 UTC
Investigating

We are aware of an issue affecting public traffic routing. Users may experience request timeouts or "Service Unavailable" errors when accessing their services.

We are actively investigating and will provide updates as we learn more.

March 24, 23:50 UTC