Dashboard and API unavailable, builds pausedMajor Outage
Builds (US West)Builds (EU West)Builds (Southeast Asia)Builds (US East)API — backboard.railway.comSupport & Community — station.railway.com
IdentifiedLATEST

We are validating builds for Enterprise workspaces and should be re-enabling for Enterprises broadly very soon. Pro, Hobby, then Free and Trial will follow in stages, and we will post here as each is enabled.

Some users will be signed out and will need to log in again.

We will continue posting updates at least every 30 minutes, and sooner if we have more information. The next update will by 21:00 UTC.

October 21, 20:35 UTC
Earlier updates
Identified

We are continuing to work towards enabling builds for Enterprise workspaces.

We will continue posting updates at least every 30 minutes, and sooner if we have more information. The next update will be at 21:00 UTC latest.

October 21, 20:30 UTC
Identified

We are continuing to work on a fix for build issues. Due to impact from adjacent cache systems, we are invalidating OAuth sessions as part of our mitigation. Affected users will be signed out and will need to log in again.

We continue to expect builds for Enterprise workspaces to be available by 20:30 UTC. It is possible that this could be delayed by up to 30 minutes, but we will provide an update at 20:30 UTC regardless. Pro, Hobby, then Free and Trial will follow in stages, and we will post here as each is enabled.

Our API, dashboard and station.railway.com remain affected.

We will continue posting updates at least every 30 minutes, and sooner if we have more information. The next update will be at 20:30 UTC.

October 21, 20:19 UTC
Identified

We have mitigated some issues impacting builds and are continuing to work on bringing builds back online.

We continue to expect builds for Enterprise workspaces to be available by 20:30 UTC. Pro, Hobby, then Free and Trial will follow in stages, and we will post here as each is enabled.

Our API, dashboard and station.railway.com remain affected.

We will continue posting updates at least every 30 minutes, and sooner if we have more information. The next update will be at 20:25 UTC

October 21, 19:55 UTC
Identified

Earlier today an issue affecting multiple systems led us to pause builds across the platform. We are now working to bring builds back.

We expect builds for Enterprise workspaces to be available by 20:30 UTC. Pro, Hobby, then Free and Trial will follow in stages, and we will post here as each is enabled.

Our API, dashboard and station.railway.com remain affected.

We will continue posting updates at least every 30 minutes, and sooner if anything changes. The next update will be at 20:00 UTC.

October 21, 19:30 UTC
Identified

Builds and deployments remain paused, and our API, dashboard and station.railway.com are still affected.

When we re-enable builds, we will do it in stages to keep the platform stable as capacity comes back: Enterprise workspaces first, followed by Pro, then Hobby, then Free and Trial. We will post here as each stage is enabled.

We will continue posting updates at least every 30 minutes, and sooner if anything changes. The next update will be at 19:45 UTC.

October 21, 19:15 UTC
Identified

Work on the issues affecting our API, dashboard, and the build and deployment pipeline is ongoing. Builds and deployments remain paused, and station.railway.com is still unavailable. We do not have new information to share at this time.

We will continue posting updates at least every 30 minutes, and sooner if anything changes. The next update will be at 19:15 UTC.

October 21, 18:45 UTC
Identified

Builds and deployments remain paused, and our API, dashboard and station.railway.com are still affected. We do not have new information to share at this time.

We will continue posting updates at least every 30 minutes, and sooner if anything changes. The next update will be at 18:45 UTC.

October 21, 18:15 UTC
Identified

There is no change to report. Our API, dashboard, and the build and deployment pipeline remain affected, builds and deployments are still paused, and station.railway.com remains unavailable.

We will continue posting updates at least every 30 minutes, and sooner if anything changes. The next update will be at 18:15 UTC.

October 21, 17:45 UTC
Identified

We are still working to resolve the issues affecting our API, dashboard, and the build and deployment pipeline. Builds and deployments remain paused, and our support site (station.railway.com) is unavailable.

We do not have further detail to share yet. We will post updates at least every 30 minutes, and sooner if we have more information. The next update will be at 17:45 UTC.

October 21, 17:18 UTC
Identified

We are still working to resolve the issues affecting our API, dashboard, and the build and deployment pipeline. Builds and deployments remain paused, and our support site (station.railway.com) is also unavailable, so new support requests cannot be submitted there at this time.

October 21, 16:29 UTC
Identified

There is no change since our last update. Builds remain paused and some API features are still unavailable. Our support platform is still down as well. We are continuing to work on a fix and will post updates here.

October 21, 13:40 UTC
Identified

Builds remain paused. Our API is back up, but some features remain unavailable.

We are working on restoring access to our support platform and will continue providing updates here.

October 21, 11:33 UTC
Identified

We have identified the issue and are working on a fix. While we do, the Railway dashboard, API and CLI are unavailable, and new builds remain paused in all regions. Our support site is also affected, so replies to support requests will be delayed.

October 21, 09:28 UTC
Investigating

We are seeing issues on Railways backend as well. We are still investigating this issue.

October 21, 08:28 UTC
Investigating

We are currently investigating this issue

October 21, 07:24 UTC
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