Railway - [Retroactive] Elevated error rates on Edge Network in US West, EU West, and Asia – Incident details

[Retroactive] Elevated error rates on Edge Network in US West, EU West, and Asia

Resolved
Partial outage
Started 13 days agoLasted less than a minute

Affected

Edge Network (Railway Metal)

Operational from 4:15 AM to 4:15 AM

US East (Metal / Virginia, USA)

Operational from 4:15 AM to 4:15 AM

EU West (Metal / Amsterdam, Netherlands)

Operational from 4:15 AM to 4:15 AM

Southeast Asia (Metal / Singapore)

Operational from 4:15 AM to 4:15 AM

Updates
  • Resolved
    Resolved

    Between 04:05 and 04:08 UTC, some requests from US West, EU West, and Asia may have returned a "Fastly error: unknown domain" error. This incident has since been resolved. We are conducting a root cause analysis to prevent recurrence.

    We apologize for any disruption. If you continue to experience issues, please contact support at https://station.railway.com.