Railway - Public networking traffic may time out. – Incident details

Experiencing partially degraded performance

Public networking traffic may time out.

Resolved
Major outage
Started 7 days agoLasted about 1 hour

Affected

Edge Network (Railway Metal)

Major outage from 1:47 PM to 2:07 PM, Degraded performance from 1:47 PM to 2:07 PM, Operational from 2:07 PM to 2:48 PM

US West (Metal / California, USA)

Major outage from 1:47 PM to 2:07 PM, Operational from 2:07 PM to 2:48 PM

US East (Metal / Virginia, USA)

Major outage from 1:47 PM to 2:07 PM, Operational from 2:07 PM to 2:48 PM

EU West (Metal / Amsterdam, Netherlands)

Major outage from 1:47 PM to 2:07 PM, Operational from 2:07 PM to 2:48 PM

Southeast Asia (Metal / Singapore)

Degraded performance from 1:47 PM to 2:07 PM, Operational from 2:07 PM to 2:48 PM

TCP Proxy (Metal)

Degraded performance from 1:47 PM to 2:07 PM, Operational from 2:07 PM to 2:48 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are seeing full recovery across all public networking pathways.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    We are currently investigating this incident.

    A subset of users may experience their application returning a 502 error, timing out, or failing to connect to the TCP proxy.