Railway - Some users might not be able to log in. – Incident details

Dashboard (railway.com) experiencing partial outage

Some users might not be able to log in.

Resolved
Major outage
Started about 8 hours agoLasted about 1 hour

Affected

Dashboard (railway.com)

Partial outage from 1:00 AM to 12:00 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.
    We're seeing recovery on queued deployments as well.

  • Identified
    Identified

    A Redis shard on the Dashboard is timing out. A subset of users may see dashboard timeouts

  • Investigating
    Investigating

    We are currently investigating this incident. All running services are fully operational, only login is affected.